ShoreGroup Named Services Partner of the Year at Cisco Partner Summit 2009

New York, NY (PRWEB) June 8, 2009 -- ShoreGroup, Inc., a premier converged network and systems management solutions and IT professional services firm, today announced that it has been named the Cisco® Systems Services Partner of the Year for the East Region. The award was disclosed at a June 3rd ceremony held at the Cisco Partner Summit 2009 in Boston, Massachusetts.

Cisco's annual partner awards are conferred to partners who meet a specific set of requirements that are designed to identify partner leadership within Cisco's key business theatres. The Services Partner of the Year award is presented to a partner that has demonstrated above all others the ability to integrate the portfolio of Cisco services into its own innovative and technologically advanced support solutions and applications to compound the value being delivered to clients. The awards are the culmination of a formalized Cisco nomination and selection process that begins with the consideration of several thousand Cisco channel partners to identify those that have demonstrated leading performance within each theatre.

"Being recognized as Cisco Systems Services Partner of the Year is testimony to our consistent delivery of quality customer service to our clients," said Robert Ditta, ShoreGroup's Executive Vice President. "The award recognizes ShoreGroup for its ability to tightly bond our CaseSentry® Systems Management and ShorePatrol™ Remote Management Services with Cisco's service products to deliver a holistic solution providing the complete Day 2 maintenance and operational support that clients require. ShoreGroup takes a strategic approach in supporting Cisco's Unified Communications and Unified Contact Center solutions during their complete lifecycle, enabling our clients to achieve their business goals by leveraging the full potential and competitive advantage these technologies offer."

ShoreGroup's services expertise includes Advanced Specializations in Cisco Unified Communications, Routing & Switching, Data Center Networking Infrastructure, TelePresence, Security and Wireless LAN. The company is also a Cisco Authorized Technology Provider (ATP) for Unified Contact Center Enterprise and Customer Voice Portal (CVP).

About ShoreGroup, Inc.

ShoreGroup delivers a complete portfolio of industry-leading management applications, maintenance solutions, professional services and products for unified communications networks. ShoreGroup develops innovative management applications on its dynamic CaseSentry® platform, eliminating the pitfalls of traditional management systems to enable IT, telecom and contact center support organizations to easily and effectively manage availability, performance, service levels and support processes for complex networked environments. The company's ShorePatrol™ Remote Management Service delivers the high-quality unified communications monitoring, maintenance and support that organizations rely upon to ensure the availability of their vital business processes.

ShoreGroup's professional service solutions provide leading consultation, design and implementation services for high-availability networks. The company's expertise in unified communications including IP Telephony/VoIP and IP contact centers, LAN/WAN, telepresence, wireless and security produces manageable solutions that optimize business processes, communications, employee productivity and accessibility to enable organizations to derive the maximum business value from their information technology investment. As a Cisco Gold Certified Partner with advanced specializations, ShoreGroup's service portfolio is backed by solid industry credentials.

Additional information about ShoreGroup's products and services can be found at www.shoregroup.com.

Cisco and Cisco Systems are registered trademarks of Cisco Systems, Inc. in the U.S. and certain other countries. ShoreGroup and ShorePatrol are trademarks, and CaseSentry is a registered trademark of ShoreGroup, Inc. All other marks are property of their respective owners.

CONTACT:

Joanne VanAuken

ShoreGroup, Inc.

The ShoreGroup Building

460 West 35th Street

New York, NY 10001

(212) 364-6800

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